Subscription Cancellation Policy:
You have the flexibility to cancel your contract to our social media marketing services at any time. This can be done by contacting our customer support team. Upon cancellation, your access to our services will end at the conclusion of the current billing cycle.
Refund Policy:
Refunds are available under the following conditions:
a. Service Disruption: If there are prolonged service disruptions due to technical issues on our end, you may be eligible for a prorated refund corresponding to the downtime.
b. Satisfaction Guarantee: If you find our services unsatisfactory within the first 30 days of subscription, you can request a full refund.
Refund Request Procedure:
To request a refund, please contact our customer support team with your contract details and the reason for the refund. Refunds will be processed within 30 days of approval.
Non-Refundable Items:
Please note that certain fees and charges, such as setup fees, one-time purchases, marketing budget spent on Meta or Google. and usage charges incurred beyond the refund period, are non-refundable.